Gain respect, communicate better and build confidence.
This interactive training course is designed to give participants a greater understanding of assertive behaviour and to encourage self-confidence by developing appropriate skills and techniques to become more assertive in both their personal and professional lives.
Definition of Assertiveness
The Importance of Being Assertive
The Bill of Rights
The Impact of Internal Beliefs
Learning to Say ‘No’
Managing Difficult Conversations
Plan of Action and review
Duration: This course can be delivered either half-day or full-day
Location: This course is delivered in-house
Delegate Numbers: Min. 4 - max. 15
Material: Delegates will receive a workbook and a certificate of completion
What next? Following completion of this course, delegates may benefit from further training courses including:
"I feel so grateful to have attended and received practical/useful
tips to try to build assertiveness.
Applying these to my personal and professional life will be
life-changing. Thank you so much!"
"A brilliant informative and confidence building evening. Thank you"
"Helen has been doing one on one training with me and I can tell within myself that I have come a long way since the training began not only within my work schedule but my personal life too."