Downloadable Resources

Useful policies and toolkits you can download and start using straight away

Vulnerable Customer Policy

When it comes to treating vulnerable customers fairly, this valuable business policy provides the key features and good practice that organisations should consider.

Suicide Prevention Policy

This valuable business policy contains the key elements and good practice actions organisations should be considering when it comes to suicide prevention within the workplace.

Customer End of Life Policy

This valuable business policy outlines the important principles and best practices organisations should consider when managing bereaved customers and their families.

© 2021 by Helen Pettifer Training. Created by Lawrence Wood - Transformational Communications.

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