In just under 4 days time, National Customer Service Week 2017 will be under way.
This week long event is celebrated throughout the world during the first full week of October, and is an ideal opportunity for organisations across every industry to take stock of their current Customer Service practices and re-focus on delivering a first-class service to both customers and staff.
Helen Pettifer Training will be embracing this week in two ways -
Firstly, I will be focusing on appreciating and valuing my customers for the trust and loyalty they have shown me throughout my first year of trading.
Secondly, I will be sharing advice, techniques and support to local businesses on many aspects of Customer Service during the week. Over 100 people have currently signed up to attend the various events I'm hosting across Buckinghamshire, all aiming to discover new and exciting ways to build long-term relationships with their customers.
If you are unable to attend any of my events, you can still celebrate National Customer Service Week within your organisation.
My Company Service Pack includes all the training materials required to train and motivate staff members in just 5 days. Priced at £25, this pack is a cost-effective way to train multiple employees on key Customer Service and Emotional Intelligence skills.
These 5 days are an important week in the business world and however you choose to celebrate it,
I want to wish you a very happy and successful National Customer Service Week 2017.