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HOME
ABOUT
Testimonials
Case Studies
Media
Vulnerable Customers
PODCAST
BLOGS
CONTACT
Helen Pettifer Training specialises in working with vulnerable customers.
Helping organisations to:
Build awareness and understanding of the needs of vulnerable customers
Train and develop staff, so they are empowered to deliver exceptional service to vulnerable customers
Help managers to build vulnerable customer services into policies, processes, and strategic planning
Share good practice across teams, companies, and industries
Encourage collaboration with organisations who are experienced in supporting individuals with specific vulnerabilities
Comply with regulatory guidelines on the fair treatment of vulnerable customers
Helen Pettifer Training delivers the following services:
Vulnerable Customer Training
Vulnerable Customer Consultancy
Vulnerability Toolkit
Vulnerability Discussions
Podcast Episodes
In addition, our courses are:
Bespoke, pick ‘n’ mix style, and tailor-made for your company – ensuring the learning is relevant and encourages action
Adapted to suit different learning styles, so everyone learns in their own way
Interactive, practical, and personable, helping delegates feel relaxed and confident to engage and participate
With every training course delivered, we want to achieve 2 main aims:
The delegates enjoy the sessions, feel confident in participating and take key learning back to the workplace
The organisation receives a tangible result within the first 6 weeks following the training
Call us today to discuss your training and compliance requirements
01296 596958
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about Helen Pettifer Training
Aylesbury based Customer Service Training – contact Helen Pettifer Training on
01296 596958