HELEN PETTIFER
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    • Case Studies
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  • Vulnerable Customers
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  • HOME
  • ABOUT
    • Testimonials
    • Case Studies
    • Media
  • Vulnerable Customers
  • PODCAST
  • BLOGS
  • CONTACT

What we do

Helen Pettifer Training specialises in working with vulnerable customers.
​Helping organisations to:
  • Build awareness and understanding of the needs of vulnerable customers
  • Train and develop staff, so they are empowered to deliver exceptional service to vulnerable customers
  • Help managers to build vulnerable customer services into policies, processes, and strategic planning
  • Share good practice across teams, companies, and industries
  • Encourage collaboration with organisations who are experienced in supporting individuals with specific vulnerabilities
  • Comply with regulatory guidelines on the fair treatment of vulnerable customers
Photograph of Helen Pettifer

Helen Pettifer Training delivers the following services:
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Vulnerable Customer Training
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Vulnerable Customer Consultancy
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Vulnerability ​Toolkit​
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Vulnerability Discussions
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Podcast Episodes
In addition, our courses are:
  • Bespoke, pick ‘n’ mix style, and tailor-made for your company – ensuring the learning is relevant and encourages action
  • Adapted to suit different learning styles, so everyone learns in their own way
  • Interactive, practical, and personable, helping delegates feel relaxed and confident to engage and participate

With every training course delivered, we want to achieve 2 main aims:
  1. The delegates enjoy the sessions, feel confident in participating and take key learning back to the workplace
  2. The organisation receives a tangible result within the first 6 weeks following the training​
Call us today to discuss your training and compliance requirements
​01296 596958
​Find out what people are saying about Helen Pettifer Training 
Aylesbury based Customer Service Training –  contact Helen Pettifer Training on ​01296 596958
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Telephone
01296 596958

Email
info@helenpettifer.com

Photography and videography - www.stormfresh.co.uk
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