DATES 25th October - Milton Keynes 9.30 - 11.00 am
£50 per delegate
Customer Service is key to business success. Outstanding service ensures customer satisfaction leading to long-lasting relationships with businesses.
This interactive workshop provides a valuable understanding of what Customer Service is and how it is fundamental to the success of any business. Discover how to send customers away 100% satisfied and desperate to tell others about their experience.
Who should attend this workshop? Customer Service professionals, business owners, managers and anyone else with a desire to deliver a first-class customer experience.
What are the benefits in attending?
Fully understand the principles of Customer Service
Discover the vital role that Customer Service plays in the success of a business
Learn how to avoid the most common mistakes in Customer Service
Gain skills and techniques required for outstanding Customer Service