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Imagine how you’d feel if people, and businesses, listened, understood and supported you through the tough times.
Join Helen Pettifer as she explores all aspects of vulnerability, shares personal experiences and discusses what individuals and organisations can do to better support vulnerable customers. |
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Bereavement and the Death Notification Service
Helen is joined by Michael Kennelly from the Death Notification Service, discussing the many challenges facing bereaved customers when informing businesses of the death of a loved one Listen HERE>>> |
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Coronavirus and Financial Vulnerability
With Consumer Rights Expert, Martyn James |
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Aviva and Vulnerability
With Vanessa Hudnott, Vulnerability Customer Strategy Manager at Aviva |
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GDPR & Vulnerable Customers
With Jonathan Lane, Business Strategy Advisor with Haines Watts |