National Customer Service Week is an ideal opportunity for businesses to fully focus on their Customer Service standards and practices. To bring the week to a successful close, "Recognition and Reward Friday" addresses the powerful impact staff members have on delivering outstanding Customer Service. Engaged and motivated staff go above and beyond to deliver customer satisfaction, ensuring every customer's experience is memorable.
This seminar provides the perfect occasion for local businesses to openly network in an informal setting whilst gaining insight and knowledge on how to successfully motivate and encourage staff to deliver a first-class service.
Join me, Helen Pettifer, Customer Service Expert, and People Development Expert, Sue Garner to find out how to:
Develop a work environment built on trust and encouragement
Motivate team members to deliver outstanding Customer Service
Ensure every employee feels recognised and valued
Schedule of the day: 09.30am Networking with Tea/coffee 10.00am Expert speakers with Q & A session 11.00am Networking
Event held in partnership with Garner Training Solutions
Venue: The Ridgeway Centre, Featherstone Road, Milton Keynes, MK12 5TH
Note: There is a nominal charge of £10 to cover room hire and refreshments