Understanding Vulnerability Online Course
Vulnerable individuals are still largely considered to be the elderly, those with physical disabilities and mental health conditions.
When in fact, vulnerability encompasses so much more than this.
If we don’t fully understand what an individual is going through, whether that’s physically, emotionally, mentally or financially, we cannot begin to identify their needs or indeed meet them.
Understanding Vulnerability Online Training Course
This self-study online training course provides a solid understanding of what vulnerability is and explores circumstances and situations that can potentially lead to, or increase, vulnerability in individuals.
At the end of this course you will:
- Understand what vulnerability is
- Discover key definitions of a vulnerable customer
- Identify the main drivers of vulnerability
- Recognise how life events can shape our vulnerability
- Gain a deeper understanding of challenging situations people are facing
At the end of the course, you will be invited to complete an assessment to check your understanding of the course content.
Please note: Within 24 hours of your purchase you will be sent the enrolment log-in details by email to activate your course.
Each learner enrolled will have access to the course for 12 months.