Receptionist Skills Training Online Course
As a receptionist you are often the first person visitors and callers interact with.
You are responsible for making that all important first impression.
With the right training you can make a huge positive difference to how your customers and visitors feel about your business.
Receptionist Skills Training
In this self-study online training course you will discover the skills required to deliver a professional and positive receptionist service.
By working through this course you will:
- Fully understand the role of the receptionist and its importance to the business
- Recognise the importance of developing a positive attitude
- Know how to successfully screen calls and take messages
- Gain skills and techniques in multi-tasking
- Develop a professional attitude
- Understand how to communicate professionally including handling difficult situations
At the end of the course, you will be invited to complete an assessment to check your understanding of the course content.
Please note: Within 24 hours of your purchase you will be sent the enrolment log-in details by email to activate your course.
Each learner enrolled will have access to the course for 12 months.