What do people say about Helen Pettifer Training?
"My staff were engaged throughout the session and I have already started to see positive results following the training"
"The training Helen provided was great across the whole company, we had Directors to Apprentices on the course and Helen managed the diverse team really well. There were breakout sessions which were hugely beneficial especially for those who find it hard to talk in front of a big group. The team tasks were quite eye opening and really did prove that good listening is the key! We have already invited Helen back to run a different course with a smaller group which again has had a great impact on out customer survey scores."
"Helen's bespoke approach to my Training requirements were excellent and exactly what I needed to deliver the right training for my team. She was interested to fully understand what I was hoping to achieve for the team and had a wealth of knowledge and suggestions on how best to deliver this. The training sessions worked very well with the teams and helped us to deliver an improved service. I would highly recommend her services and will be turning to Helen again in the future."
"We have used the services of Helen Pettifer Training twice now for staff telephone training and, on both occasions, have found the entire process from booking to course delivery to be outstanding. Helen is incredibly professional, extremely knowledgeable and very friendly which all make for very enjoyable training.
"Helen's one to one bespoke training really helped my team member to become more confident when dealing with customers on the phone and in person."
"We have seen a massive improvement since the training."
"Helen was excellent with my team. She gave them confidence in areas that they had never realised were affecting their day to day productivity."
"Great training course - would recommend Helen to companies of all types and sizes."
"Helen has carried out two telephone training sessions at Alcom and both have been very well delivered, received and implemented. Helen explains things in a fun and engaging way and the role playing was really useful in highlighting how we all respond differently to the same situation! 10/10 to Helen for such a great training course."
"Our team enjoyed the training delivered by Helen. The training sessions felt tailored to our business and kept our team engaged by using examples that we come across daily. We will certainly look to book in Helen for refresher sessions or for bringing new team members up to speed. Thanks!"