Our involvement will be an initial meeting to discuss your requirements. We will work with you through the health-check document. Following the meeting, we will create a report which highlights good practice, identifies gaps in current provision and recommends actions and resources which will improve outcomes for your vulnerable customers. Your organisation take responsibility for implementation.
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We will provide a Vulnerable Customer Policy, which can be tailored to better reflect the nature of your organisation and its interactions with vulnerable customers. Our consultancy service will identify ways to implement the Vulnerable Customer Policy. Your team will be responsible for actioning our recommendations.
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Vulnerable Strategy Checklist
Is your organisation providing a positive experience for vulnerable consumers? We have created a FREE Vulnerable Strategy Checklist, designed to help you assess your ability to support vulnerable customers and to identify any gaps. |
Telephone
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Photography and videography - www.stormfresh.co.uk
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