Your organisation is working to embed good practice for the fair treatment of vulnerable customers, but there’s more to do. So, where can you channel resources to achieve tangible outcomes?
As a vulnerability consultant, we have helped many firms to improve vulnerable customer service. With outcomes tailored to your vision, trust us to help define your goals, review current practices and recommend solutions.
You may be reassured to know that we are an associate consultant for the British Standard Institution. In this role, we assess and advise on ISO 22458: Consumer Vulnerability to help organisations identify and meet the needs of vulnerable customers.
Receive valuable insights from a leading authority on vulnerable customer issues.
We will act as your comprehensive partner across all aspects of supporting your vulnerable customers.
We will help you to define goals and achieve positive outcomes based on your unique vision.
By engaging and working with us, organisations can not only improve their customer service but also enhance their overall social impact, reputation, and stakeholder relationships.
