Your company has to operate in line with the Equality Act 2010, Disability Discrimination Act 2005, the British Standards 18477:2010 as well as any industry specific regulatory bodies to ensure everyone you interact with is treated in a fair and respectful way that enables them to make decisions that are right for them.
It's also good business sense. |
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Supporting Vulnerable Customers is a training programme designed to help organisations understand the needs of vulnerable customers and adapt their behaviours to meet those needs.
These training programmes will help you and your staff to deliver an appropriate, supportive and flexible level of care to all your customers, including the vulnerable. The training is kept relevant, up-to-date and meaningful by ongoing collaboration with different charities and organisations that represent vulnerable groups. |
Telephone
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Photography and videography - www.stormfresh.co.uk
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