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Get your Vulnerable Customer Policy reviewed by an expert

Fixed fee: £249 + VAT

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Get practical, easy-to-apply guidance on where your policy could be strengthened and how well it reflects good practice.

A thorough, structured review of your current Vulnerable Customer Policy
Clear, practical recommendations you can act on
Identification of gaps and opportunities against Consumer Duty expectations
A one-off review for a clear, fixed fee with no ongoing commitment

Our vulnerability specialists

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Helen Pettifer Training Ltd is a consumer vulnerability consultancy and training provider, helping FCA-regulated organisations improve and evidence how they support customers in vulnerable circumstances.

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