Event Details.
Join us for an insightful live panel discussion exploring practical approaches to colleague well-being.
This live webinar brings together a panel of experts to share their insights, experiences, and best practices on fostering resilience and well-being for colleagues in customer-facing roles, especially when navigating highly emotive and challenging conversations.
Hosted by Helen Pettifer Training and featuring expert panel:
Rula Samara-Sellers – Head of Customer Experience at Novuna
Rachel Eason-Whale – Head of Impact and Inclusion at L&C Mortgages
Heidi Misseldine – Psychotherapist and trainer at Helen Pettifer Training Ltd
Date: 24 April 2025
Time: 14:00 - 15:30
Free to attend
Want to submit a question to one of our panelists? Send us a message.




