Beyond the Conversation: Recognising and Supporting Customers Where There is Abuse

Beyond the Conversation: Recognising and Supporting Customers Where There is Abuse

Join to gain valuable knowledge on how your organisation can develop strategies to support customers and employees with empathy and professionalism.

Who should attend?

This webinar is tailored for professionals in:

  • Financial services
  • Utility sectors
  • Local authorities
  • Housing associations
  • And any organisations looking to foster resilience, wellbeing, and a supportive culture for colleagues
Event Details.

Join us for an insightful live panel discussion around recognising and supporting customers where there is abuse.

This live webinar brings together a panel of experts to share their insights, experiences and good practice on how to recognise and support customers disclosing or experiencing abuse.

Hosted by Helen Pettifer Training and featuring an expert panel.

Date: 15 September 2025
Time: 11:00 - 12:30

Free to attend

Want to submit a question to one of our panelists? Send us a message.

Leave us a message.