Managing Suicidal Customer Conversations Training Courses

Latest course reviews.

It is clearly a difficult subject area and there is the challenge of whether some of the actions will be suitable in our area of work. However it does provide some information which would be useful.

Stewart H 13 March 2026

I found the course really useful and this will assist me in supporting my teams who are more likely to encounter such calls than I am. The presenter is clearly very knowledgeable and passionate which is evident from her excellent presentation of this sensitive subject. My only observation is that the length of the course could be reduced.

Jenny H 13 March 2026

An excellent course - the subject matter isn't the easiest to talk about but the training was very informative and well presented

John D 9 March 2026

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This 1/2-day virtual training course is ideal for anyone who regularly handles sensitive customer conversations, especially when the subject of suicide arises.