Upcoming Open Courses

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14 April 2025

Conversations with Customers About Death

Ideal for anyone who regularly handles customer conversations, especially when the subject of bereavement and terminal illness arises.
£175.00 excl. VAT per delegate
6 May 2025

Managing Suicidal Customer Conversations

Ideal for anyone who regularly handles sensitive customer conversations, especially when the subject of suicide arises.
£175.00 excl. VAT per delegate
5 June 2025

Identifying and Responding to Vulnerable Customers

Challenge assumptions and build confidence in how to identify, respond and support vulnerable customers.
£175.00 excl. VAT per delegate
11 July 2025

Managing Suicidal Customer Conversations

Ideal for anyone who regularly handles sensitive customer conversations, especially when the subject of suicide arises.
£175.00 excl. VAT per delegate