Upcoming Open Courses

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24 January 2025

Managing Suicidal Customer Conversations

Ideal for anyone who regularly handles sensitive customer conversations, especially when the subject of suicide arises.
£175.00 excl. VAT per delegate
6 February 2025

Identifying and Responding to Vulnerable Customers

Challenge assumptions and build confidence in how to identify, respond and support vulnerable customers.
£175.00 excl. VAT per delegate
10 February 2025

Supporting Customers in Financial Difficulty

Explores the causes pushing more people into financial difficulty and the impact it has on their emotional, mental and physical wellbeing.
£175.00 excl. VAT per delegate
7 March 2025

Managing Suicidal Customer Conversations

Ideal for anyone who regularly handles sensitive customer conversations, especially when the subject of suicide arises.
£175.00 excl. VAT per delegate
14 April 2025

Supporting Customers Through Bereavement and Terminal Illness

Ideal for anyone who regularly handles customer conversations, especially when the subject of bereavement and terminal illness arises.
£175.00 excl. VAT per delegate
6 May 2025

Managing Suicidal Customer Conversations

Ideal for anyone who regularly handles sensitive customer conversations, especially when the subject of suicide arises.
£175.00 excl. VAT per delegate
5 June 2025

Identifying and Responding to Vulnerable Customers

Challenge assumptions and build confidence in how to identify, respond and support vulnerable customers.
£175.00 excl. VAT per delegate