9:00am, 9 October 2026

With a greater focus on vulnerability, frontline teams are increasingly facing difficult and emotive customer disclosures and conversations. This half-day training course emphasises the importance of resilience.

9:00am, 7 May 2027

This 1/2-day training course is ideal for anyone who regularly handles sensitive customer conversations, especially when the subject of suicide arises.

9:00am, 11 March 2027

This 1/2-day training course is ideal for anyone who regularly handles sensitive customer conversations, especially when the subject of suicide arises.

1:00pm, 11 January 2027

This 1/2-day training course is ideal for anyone who regularly handles sensitive customer conversations, especially when the subject of suicide arises.

9:00am, 20 November 2026

This 1/2-day training course is ideal for anyone who regularly handles sensitive customer conversations, especially when the subject of suicide arises.

9:00am, 10 September 2026

To mark World Suicide Prevention Day, all proceeds from the sale of this course will be donated to Papyrus, a national charity dedicated to the prevention of young suicide.