More Than Meets the Eye Training Event & Q & A Session

More Than Meets the Eye Training Event & Q & A Session

More Than Meets the Eye Training Event & Q & A Session

This 1-hour session is ideal for anyone who has purchased our More Than Meets the Eye Training Game or who is considering it as a training tool. Plus, get an exclusive first look at our brand-new digital version, launching in January 2026.

Helen will explain how to facilitate and play the different training activities, and how it can be used to educate team members and influence business processes and practices.

It’s also an opportunity to ask any questions you have on the game and try before you buy!

Date: 7 November 2025

Time: 11:00 – 12:00

Free to attend

Got a question about More Than Meets the Eye? Send us a message.

What is More Than Meets the Eye?

This unique tool encourages discussions, analysis and awareness of good practice within service provisions when supporting vulnerable customers. The activities are also designed to identify areas where processes and practices can be improved.

With multiple combinations of avatars, life events and health conditions, More Than Meets the Eye can be reused time and time again to represent different customer situations and scenarios, providing valuable discussions and insights.

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"We have enjoyed using the More Than Meets The Eye training game. We have used it in team meetings and dedicated training sessions and it really helps to bring different scenarios and circumstances to life for staff at all levels. The combinations are endless and the cards can be used in so many different ways. Using the cards has helped to provoke some great discussion and debate, which benefits all of our consumers. I highly recommend adding the game to your toolkit!"

- National House Building Council

28 Customer Avatar Cards.

48 Life Event Cards.

42 Health Condition Cards.

Instruction Booklet with 4 Activity Ideas.

28 Customer Avatar Cards.

48 Life Event Cards.

42 Health Condition Cards.

Instruction Booklet with 4 Activity Ideas.

Send us a message.