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Vulnerability Quick Wins

Vulnerability Quick Wins

Features 24 Vulnerability Quick Wins which your organisation can implement with minimal or no cost.
Download for free
Essential Guide for Recognising Economic Abuse

Essential Guide for Recognising Economic Abuse

Practical advice on how to identify behavioural changes that are potential indicators of economic abuse and respond with sensitivity and support.
£35.00 excl. VAT
Scotland Signposting Resource

Scotland Signposting Resource

A free signposting resource for customer-facing teams in Scotland. Highlighs a range of organisations and services to support customers facing difficult life situations.
Download for free
Northern Ireland Signposting Resource

Northern Ireland Signposting Resource

A free signposting resource for customer-facing teams in Northern Ireland. Highlighs a range of organisations and services to support customers facing difficult life situations.
Download for free
Bereavement Persona Guide

Bereavement Persona Guide

A collection of detailed customer personas to help staff understand the diverse needs and emotional states of bereaved customers.
£99.00 excl. VAT
NEW FOR 2025
Awareness Days 2025

Awareness Days 2025

Increase knowledge and understanding of lived experience situations and conditions by acknowledging Awareness Days in 2025.
Download for free
Fire Evacuation Guide for Vulnerable Residents

Fire Evacuation Guide for Vulnerable Residents

A practical resource full of advice and guidance for ensuring the safety of vulnerable residents of managed or tenanted buildings.
£50.00 excl. VAT
Quick Guide Bundle

Quick Guide Bundle

Our ultimate collection of guides to support your employees when responding to difficult or sensitive customer disclosures.
£99.00 excl. VAT
Bereavement Support Toolkit for Businesses

Bereavement Support Toolkit for Businesses

A collection of expert resources designed to guide you through the challenge of dealing with customers who face end-of-life situations.
£150.00 excl. VAT