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Shaping Customer Support for Bereavement and Terminal Illness

Watch to gain valuable knowledge on how your organisation can develop strategies to support customers and employees with empathy and professionalism.

Watch now Overview Meet the Panel

Webinar Overview

Webinar date: 10 February 2025

An insightful live panel discussion exploring how leadership, training, and culture shape the way organisations support customers and colleagues through bereavement and terminal illness.

This live webinar brings together a panel of experts to share their insights, experiences, and best practices on navigating bereavement and end-of-life conversations.

Meet the Panel

Lucy Carpenter

Lucy Carpenter

Compassionate Employers Executive
Hospice UK
Ollie Wright

Ollie Wright

Head of Financial Institutions Team
Estatesearch
Mark Guymer

Mark Guymer

Chief Executive
Cancer Support UK
Helen Pettifer

Helen Pettifer

Founder & Director
Helen Pettifer Training
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