Events and Open Courses

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Monday 4th November

Vulnerability Live Q & A Hosted by Helen Pettifer

Bring along your questions on any aspect of consumer vulnerability to ask Helen in this live Q & A session.
Free to attend
Monday 11th November

Identifying and Responding to Vulnerable Customers

Challenge assumptions and build confidence in how to identify, respond and support vulnerable customers.
£125.00 excl. VAT per delegate
Wednesday 4th December

Managing Suicidal Customer Conversations

Ideal for anyone who regularly handles sensitive customer conversations, especially when the subject of suicide arises.
£125.00 excl. VAT per delegate
Thursday 5th December

Vulnerability Live Q & A Hosted by Helen Pettifer

Bring along your questions on any aspect of consumer vulnerability to ask Helen in this live Q & A session.
Free to attend