When it comes to treating vulnerable customers fairly, this valuable business policy provides the key features and good practice that organisations must consider.
Provided in a Word format, this policy is ready to download, tailor to your organisation and start implementing within your business.
Download for free
Our downloadable resources are designed and developed as practical tools to support you and your team in the fair treatment of your vulnerable customers.
Our resources include strategic documents to support compliance and training activities to build awareness of vulnerable circumstances. These offer a valuable point of reference during communications with vulnerable customers and support consistency in customer service.
Free Resources
Free Resources
Free Resources
Free Resources
Guides
Free Resources
Equip your team with the skills and tools to navigate customer conversations effectively, when the topic of suicide arises.
